BT Fined

We are always coming up against BT when we quote for phone systems and it always puzzles us, do our potential customers think they are in safe hands with BT?  It is not always the case and sometimes if can be hard to resolve problems unless you have a dedicated manager which most companies won't.  See more below from the Guardian about the latest fine imposed to BT fand perhaps it's time to re-think things.

BT has been fined 42m, the largest penalty imposed by regulator Ofcom and will have to pay an estimated 300m in compensation to rival telecoms companies over delays installing high-speed internet connections.

Ofcom found that BT broke rules put in place to stop Openreach, its subsidiary that controls the UK broadband infrastructure network, abusing its significant market power by cutting compensation payments to rivals, blaming installation delays on factors beyond its control when this was not the case.

BT said it expected to pay out 300m in compensation to rivals including Sky, Vodafone and TalkTalk for the serious breach of Ofcoms rules.