Cloud calling that just works
Voice over Internet Protocol replaces copper-wire phone lines with calls carried over your internet connection — on full-feature IP handsets, with none of the old hardware to maintain.
What is VoIP?
VoIP (Voice over Internet Protocol) lets you make and receive telephone calls over a standard internet connection using IP handsets, in place of traditional copper wire infrastructure. The call quality on a properly configured line is indistinguishable from a standard phone call.
Quality of Service
Modern VoIP systems maintain call quality through router configuration that prioritises voice traffic over other internet use, so a large file upload doesn't interrupt a call. We work with suppliers who commit to clear Service Level Agreements around quality and uptime, so you know exactly what you're covered for.
- New phones need only a network (CAT5) connection — no engineer visit required.
- Handsets are fully programmed before they're shipped to you.
- Call recording and voicemail available per user, with no extra hardware to buy.
Multi-site made simple
Hosted VoIP links every office to a secure data centre, so calls between sites are free regardless of geography — as if everyone were in the same building.
Flexible working & disaster recovery
Cloud-based systems mean no physical hardware to replace if something goes wrong. Staff can plug a handset into their home broadband and keep making and receiving calls on the main office number.
Grows with your business
Adding a new starter or a whole new site is a matter of shipping another handset, not booking an engineer — scale up or down without lead times.
Keep your number when you move
Relocating offices no longer means losing your number. Skip the cost of restationery, updated advertising and telling every customer you've changed contact details.
Easy-first unified communications
Phone system, call centre, video meetings and omnichannel messaging in one package, out of the box — for businesses of every size, with simple apps for mobile, desktop and web.
All-inclusive PBX features
IVR, voicemail, call recording, presence and every standard phone system feature included as standard.
Linkus apps on every device
Make and take calls, chat and check voicemail from Android, iOS, Windows, macOS or a web browser, and flip live calls between devices.
Call centre and operator panel
Drag-and-drop call handling, queue panels, real-time wallboards, skills-based routing, callbacks and SLA reporting.
WhatsApp and SMS messaging
One inbox for customer WhatsApp and SMS chats, routed to the right team, with one-click escalation to a call.
Teams, CRM and video built in
Works with Microsoft Teams, Outlook and Entra ID, plus HubSpot, Salesforce, Zoho and Zendesk. HD video meetings with screen sharing included.
Enterprise-grade security
Encrypted calls, two-factor login, automatic protection against SIP attacks, GDPR-compliant and ISO 27001 certified.