10 advantages to VoIP

For a VoIP quote call us on 0161 929 6655 or click here to fill in our get a quote form.

No matter how big or small your business is VoIP has a lot of significant benefits.

1. Save Money

Surveys have shown it doesn't matter how big or small your business is, you’ll actually enjoy substantial cost savings by switching to VOIP. VoIP has lower start up costs and running costs. Cutting domestic and international call charges, plus slashes mobile costs by letting employees use smartphones to take their office lines anywhere. 

2. Better Remote Working

The only thing VoIP needs to work is internet access. So you can use multiple locations and devices to ensure seamless communications and team conferencing. 

3. Automated Assistance

VoIP can offer automated assistance, including; preparing your customers with pre-chat messages, directing or funnelling calls and out of hours information and FAQ's. 

4. Added Data Encryption

Unlike the traditional analogue telephone connection, VoIP is able to use secure encryption to protect your communication data. 

5. Multiple Call Capability

With VoIP, phone numbers can be programmed to ring on multiple devices before proceeding to voicemail. With no physical lines to tie up, one of the advantages of a hosted VoIP phone system is the ability to take multiple calls simultaneously, without any additional charges. 

6. Easy to Scale

A VoIP solution can be easily scaled up with new users as needed and then when employees leave you can simply reassign the existing number or remove it completely.

7. Call Recording 

With VoIP, calls can be recorded, allowing you and your colleagues to play back important calls, ensuring that important messages or content aren’t lost.

8. Call Data Tracking

With this modern phone system, you can also review call logs to determine what time of the day customers are calling the most, how long each call lasts as well as other call performance data for your team. 

9. Local Numbers/Call Rates for Customers

Using virtual numbers mean local numbers and rates can be given to your customers regardless of your actual location. 

10. Extra Communication Features

Modern VoIP systems incorporate other communication services like instant messaging, presence information, teleconferencing, video conferencing, receiving voicemail and faxes via email.

For a VoIP quote call us on 0161 929 6655 or click here to fill in our get a quote form.