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Eight Telephone Exchanges in Greater Manchester to STOP SELL ISDN

Eight Telephone Exchanges in Greater Manchester, will Cease to Provide New ISDN Lines in 2020!

It is fairly common knowledge that BT has announced they will shut off their ISDN and PSTN phone line services in 2025. 

Maintenance has already been reduced and new technicians are only being trained on VoIP infrastructure. This is resulting in a lack of resources and lack of ability, to resolve any issues being experienced on traditional phone lines. 

The current copper wire ISDN and PSTN systems have seen changes and improvements since its creation in the 1800s, however, it is still effectively a service that relies on technology devised centuries ago. If your having problems with your phone system and feel the support team are unhelpful this maybe why? 

There are now plenty of other methods of data transmission available that are cheaper, faster and more reliable. As a result, the phone providers have found, it simply isn't worth maintaining the previous aged phone infrastructure. 


The Eight Exchanges in Greater Manchester Effected in 2020!

Failsworth MRFAI

Hulme Hall MRHUL

Whitefield MRWHI

Prestwich MRPRE

Swinton MRSWI

Walkden MRWAL

Eccles MRECC

Radcliffe MRRAD

Other exchanges may also suffer diminished service and support. All exchanges will put a Stop Sell on ISDN and PSTN by 2025. 


What should you do?

Don't panic this is going to be a good move, with cost savings and improved modern tech advantages. Check your phone contract expiry and plan ahead. The best and most versatile option is a VoIP / Cloud telephone solution.

VoIP is a cloud based telephony system which moves your whole phone system online, so all your calls are sent over your internet connection. This digital cloud based phone system offers a wide range of additional features such as call recording, receiving voicemails via email, call queuing and unified communications – being able to access the system on multiple devices such as a mobile, tablet and desktop.

Unlike traditional phone solutions these contracts tend to have lower capital costs enabling you to get up and running budgeting costs out monthly. They are also easy to scale up and down with your business needs and offer exceptional benefits for customer call queuing and remote working. 

For more information or a VoIP quote please contact us on 0161 929 6655 for more information. 


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At County Communication we believe that our customers deserve the best advice and support and that is why we are still in business after 27 years. We have worked with the following blue chip companies - 

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